Data Deletion

A church or an individual congregant can request deletion of their data from SermonOS at any time. This page describes how to make that request, what gets deleted, and how long it takes.

How to request deletion

Email andrew@cedarandstone.io with the name of your church or account, and let us know you'd like your data deleted. If you're a congregant requesting deletion of your own individual account, include the email address associated with that account so we can locate it.

What gets deleted

• Church accounts — staff accounts, sermon recordings and media, live-stream metadata, and any stored OAuth tokens for connected platforms (Facebook, YouTube).
• Congregant accounts — the congregant's email address and any saved library activity (e.g. saved messages or playlists) tied to that account.

We'll confirm by email once a deletion request has been received, and again once it's been completed.

Timeframe

Deletion requests are completed within 30 days of receipt. Some information may be retained briefly in backups or logs during that window, but is not accessible for ordinary use and is purged on the normal backup-rotation schedule.

Disconnecting Facebook or YouTube

If you only want to stop SermonOS from publishing to a connected platform — without deleting your entire account — a church admin can disconnect Facebook or YouTube directly from within SermonOS. Disconnecting immediately revokes SermonOS's stored access token for that platform; no further request is needed for that step, and it takes effect right away.

Related pages

See our Privacy Policy for what data we collect and why, and our Terms of Service for the terms that govern use of SermonOS.